Restoring Files

Accidentally deleted a file? Need to recover from ransomware? DataRunsClouds makes it easy to restore your files from any backup point in time.

Point-in-Time Recovery

DataRunsClouds maintains multiple versions of your files, allowing you to restore from any point in time:

• Recover files from any backup date
• Restore previous versions of modified files
• Go back to before accidental changes or deletions
• Recover from ransomware by restoring pre-infection backups

Restore Methods

You can restore files using several methods:

Method	Best For
Agent Restore	Restoring to the same computer the backup came from
Dashboard Download	Downloading files to any computer via web browser
Full System Restore	Recovering all files after hardware failure or new computer

Restoring via Agent

The fastest way to restore files to the same computer:

1. Open the backup agent on your computer
2. Click Restore or Browse Backups
3. Select the backup date you want to restore from
4. Navigate to the files or folders you need
5. Select the items to restore
6. Choose restore location:
   • Original Location - Restore files to where they were
   • Custom Location - Restore to a different folder
7. Click Restore

Restore Options

• Overwrite existing files - Replace current files with backup versions
• Keep both - Rename restored files if originals exist
• Skip existing - Only restore files that don't currently exist

Restoring via Dashboard

Download backed-up files through your web browser:

1. Log in to app.datarunsclouds.com
2. Navigate to the agent containing your files
3. Click the Backups tab
4. Select a backup from the list
5. Browse the backup contents
6. Click Download on files or folders you need

Restoring Specific Files

To restore individual files:

1. Choose your restore method (agent or dashboard)
2. Select the backup date
3. Navigate to the file location
4. Select the specific file(s)
5. Click Restore or Download

Restoring Folders

To restore entire folders with all contents:

1. Navigate to the parent folder in the backup browser
2. Select the folder you want to restore
3. All subfolders and files will be included
4. Click Restore

Restoring Previous Versions

To recover an older version of a file that still exists:

1. Open the backup browser
2. Find the file you want an older version of
3. Select View Versions or browse older backup dates
4. Choose the version from the date you want
5. Restore to a different location to compare versions

Full System Restore

If you need to restore all backed-up data to a new computer or after a complete data loss:

1. Install the backup agent on the new/rebuilt computer
2. Register the agent with your account
3. Open the agent and go to Restore
4. Select Full Restore or Restore All
5. Choose the backup date
6. Select restore location
7. Start the restore

Restore Progress

Monitor restore progress:

• Agent - Shows real-time progress, files restored, and estimated time
• Dashboard - View active restore operations and status

Restore Statuses

Status	Meaning
Preparing	Gathering file information from backup
Downloading	Files are being downloaded from cloud storage
Restoring	Files are being written to destination
Completed	Restore finished successfully
Partial	Some files restored, but errors occurred

Canceling a Restore

If you need to stop an in-progress restore:

1. Open the agent
2. Find the active restore operation
3. Click Cancel

Files already restored will remain; files not yet restored will be skipped.

Restore Best Practices

Before Restoring

• Verify you have enough disk space for restored files
• Close applications that might be using files you're restoring
• Consider restoring to a temporary location first

After Restoring

• Verify restored files open correctly
• Check file dates match expected backup point
• Run antivirus scan if restoring after malware incident

Troubleshooting Restores

Restore Failed

• Check internet connectivity
• Verify sufficient disk space
• Check file permissions on destination
• Try restoring to a different location

File Not Found in Backup

• Verify the file was in a backed-up path
• Check if file matches an exclusion pattern
• Try browsing an older backup date
• Confirm file existed before the backup date

Restored File Won't Open

• Verify complete download (check file size)
• Try restoring again
• Check if file was corrupted before backup

Related Documentation

• Configuring Backups
• Managing Agents
• Backup Schedules